A Female and Two Male Coworkers Looking at Laptop

Because managing a business IT platform in-house can involve a commitment of resources for dedicated personnel and expertise, many businesses choose to outsource their IT services to managed IT providers. Whether your business needs simple IT support through an external helpdesk or full-scale hardware maintenance, network upkeep, and security management, there’s a good chance that managed IT services can meet your needs and save your company money in the process.

However, not all managed IT services in Atlanta are created equally, as some specialize in only one area of expertise while others provide a full range of IT services for businesses. For many companies, outsourcing all IT services to an external provider makes sense because it allows employees in-house to focus on the business rather than the digital mechanics that propel it forward. Keep reading to learn more about the 5 key pillars of quality managed IT service and what that can mean for your business.

Helpdesk Support

Unless your company deals exclusively in the tech sector, it’s probable that many of your employees have skill sets that are relevant to your core line of business instead of IT. Therefore, not everyone on your team will understand hardware, software, and network issues when they arise. That makes helpdesk support a key pillar of managed IT services. Remote support allows your employees to get dedicated solutions when a technology issue arises. Instead of paying for a full-time consultant to handle intermittent IT issues, you can get a higher level of service through a remote helpdesk that’s available whenever it’s needed. Keeping your people up and running is an important consideration, and a managed IT support helpdesk can do just that.

IT Infrastructure Maintenance and Upgrades

Again, you probably don’t have a team of IT experts on staff who manage your infrastructure and make sure that your employees have the computing power they need to be successful. If you do, you probably pay a pretty penny to keep those specialists on staff. However, a managed IT service can take over those responsibilities for a fraction of the price and bring their own team of specialists to bear on behalf of your company. With the rapid pace of technological advancement, it takes experts who work in the field to keep your hardware up to date and running optimally. A managed IT service can provide you with that service, among others.

Network Needs

Hardware is one thing, but without connectivity, even the most advanced computing tools are worthless in a business environment. Therefore, another pillar of managed IT is network maintenance. Your network allows employees to communicate with each other as well as the outside world. Without it, they are isolated, which will cost you money. Many networks require constant vigilance to detect issues and traffic jams, which is why managed IT services allow you to maintain connectivity without the constant investment of time and effort.


In today’s digital landscape, there are many dangers to your company’s IT profile that are lurking. Whether it’s ransomware, phishing schemes, or data hacking, there are many actors who target business IT for personal and professional gain. That’s why great managed IT services monitor your system for the latest security threats that could bring your system to its knees. Having a team of partners working to keep your network fast, effective, and safe in the face of security challenges is an invaluable part of managed IT service.

IT Expert Tab on Keyboard

Data Storage and Continuity

Regardless of your line of work, there’s little doubt that your business thrives on data and easy access to it. Whether it’s client contact lists, inventory and requisition documents, or graphic files, data, and the storage of your information is a key consideration in the context of day-to-day operations and business continuity. In other words, lost or inaccessible data can represent a considerable obstacle to the success of your business. Managed IT services provide data storage services that will ensure no hardware failure will result in lost data that could doom your business. It also ensures that your data is readily available when needed to keep business operations flowing smoothly.

Managed IT services provide an incredible value to businesses because they ensure security, continuity of data, network uptime, and hardware maintenance. To learn more about the pillars of managed IT service, contact Bridge Technology operations at (877) 686-1122.