For many businesses, technology is a tool that helps propel core lines of business, but it’s not the central concern of the organization. In other words, unless your business specializes in a field that falls within the IT spectrum, there’s a good chance that you don’t have IT experts on your staff. That’s why some businesses prefer to outsource their IT services rather than managing them wholly in-house.
Co-managed IT solutions offer an excellent way for businesses to get top-quality IT support and management while keeping core staff focused on their primary responsibilities and minimizing the payroll bloat.
Co-managed IT services in Atlanta can help businesses of all sizes stay lean and limber in the modern IT landscape through a wide range of advantages. There are some concrete benefits that come in the form of upgraded services offered by co-managed IT providers. There are also other less obvious advantages that stem from relieving your staff by shifting some IT responsibilities to an external vendor. Keep reading below to learn more about some of the many advantages offered by using a co-managed IT services provider.
Even if you maintain your own in-house IT department, few companies can afford to keep them on the schedule around the clock. However, if you have staff who work at all hours of the day and night, it’s natural to expect that IT issues will crop up, and that those issues will remain unresolved if IT staff are not on call. That can stop your after-hours team in its tracks and lead to lost productivity.
Also, your employees can be more productive when their tools—in this case, IT hardware and software—are well-maintained and optimized with routine driver and software updates. Therefore, it makes sense to hire a co-managed IT partner who can offer full-scale service and support anytime, which will lead to less downtime and more productive uptime for your staff as they focus on your core lines of business.
Full-Time Helpdesk Services
Again, you likely don’t have IT staff within your business who man the phones 24 hours a day and 7 days a week, as that represents a tremendous commitment of payroll resources for marginal gain. However, the equation can shift in favor of your business when you have a co-managed IT provider that offers 24/7 helpdesk services. Even if your in-house IT professionals aren’t on duty or on call, there will be a trained IT professional who your employees can reach to keep systems up and running and work through glitches.
If you have a dedicated IT department, those extra positions can be cumbersome and divert resources away from your core lines of business and into support positions. Co-managed IT services can help you reduce your overhead in that respect. Also, because co-managed IT is generally performed at an agreed-upon price that remains consistent from month to month, you can easily budget for IT services without fear of significant overtime that will bloat your monthly bills.
Increased Security and Update Management
When you use co-managed IT services for your business, you don’t have to worry about staying abreast of the ever-changing landscape of cyber security or software updates. Managing those aspects of your IT operations represents a full-time commitment, but with help from a co-managed IT partner your business can maintain up-to-date security and software upgrades easily. That will keep your data, and the data of your customers, safe and sound while also ensuring that your systems operate optimally.
By hiring a co-managed IT partner to help shoulder the digital load for your business, you can enjoy a wealth of advantages that will allow your bottom line and the quality of IT service you receive to improve. To learn more about the benefits of co-managed IT services, contact Bridge Technology Operations at (877) 686-1122.